We ask you for personal information such as your name, postal address, email address, social media, website user account name, telephone/mobile numbers, or other addresses when you register, subscribe, create an account, order a deal. If you have signed up using a third-party such as Facebook, we collect your name & public profile photo as part of your Naturals Account Information. You can control what you give us access to from your Facebook count Settings. (Settings > Apps> Permissions).
Once you place an order on Naturals, your profile gets updated to include your last used delivery address & also the email address which you have provided for the invoice copy.
If you use your bKash mobile wallet for payment, we will collect the number in our transaction history. In case of Credit or Debit card, your online payment will be processed by our secured third-party payment processor – Port wallet. We do not get access to or save any of your confidential payment information such as card number.
We use data to make our products easier to use. Our goal is to make shopping enjoyable. Saving your account preferences helps us to make it easier for people to shop without having to input the same data (eg. address) repeatedly for every transaction.
We also use data from your browsing & transaction history to recommend products that you may like. This helps our customers to discover products that they might like from our collection of thousands of products.
At any moment, you may access your account information from your profile settings page on Naturals. You may also disconnect or connect your Facebook profile from the settings page. By sending an email to email@example.com you can delete your account permanently (within 7 working days)
We use secured cloud-based servers for storing our business data, transaction data protected with firewalls and enhanced protocols. To prevent any unauthorized access to your personal account we send a secret code to you.
No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website. Any information that you send is at your own risk and may be read by others. However, once we have received your personal information we use strict procedures to protect the security of your personal information.
We require adult confirmation for any orders or transactions created by children below the age of 14. If our customer service agents are not able to verify the age of a customer when confirming the order, the order may not be processed. Information about our customers is an important part of our business, and we are
organizations for fraud protection.